Terms of Service
Overview
Welcome to www.mariebernadettewoehrl.com ("the Website"). This website is operated by Marie Bernadette Woehrl. Throughout the site, the terms "we", "us", and "our" refer to Marie Bernadette Woehrl, a brand specializing in handcrafted, artisanal leather goods made in Antwerp. By accessing or using our website, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. Website Use
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence or that you are of legal age to use this site with the consent of a guardian. You agree to use our website for legitimate purposes only and in compliance with all applicable local and international laws.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or the products for commercial purposes without express written permission from us.
3. Handcrafted Goods
Each item sold on this website is handcrafted with care in Antwerp, Belgium. Due to the artisanal nature of our products, slight variations in color, texture, and finish may occur. These variations are a testament to the handmade process and are not considered defects but rather part of the uniqueness of each item.
4. Pricing and Modifications
Prices for our products are subject to change without notice. All pricing is in euros. We reserve the right to modify or discontinue our products at any time without notice. We are not liable to you or any third party for any price change or discontinuation of our goods.
5. Products and Availability
All products are subject to availability. We strive to accurately display the colors and textures of our leather goods, but we cannot guarantee that your device's screen will accurately reflect the products. As our items are handcrafted, there may be slight differences between the product received and the images shown on the website.
6. Custom and Personalized Orders
Certain products may be eligible for custom or personalized orders. These orders are made-to-order and cannot be canceled or refunded once production has started. Any specific instructions provided for customization should be carefully reviewed before submission, as we are not responsible for errors based on incorrect customer information.
7. Shipping and Delivery
We ship our products worldwide. Shipping costs are calculated in the pricing of the item for orders inside the European Union, as well as shipments to Switzerland and the UK. For orders outside the EU we apply a fixed fee of 60€ per shipment. Any taxes, duties, fees, etc upon delivery are in any case the responsibility of the customer and not included in the price. Delivery times may vary depending on the destination selected. We strive to process and ship orders promptly, but we are not responsible for delays caused by third-party shipping services or customs processing. For further information consult our Shipping Policy.
8. Returns and Exchanges
We take great pride in the quality of our leather goods. If you are not completely satisfied with your purchase, we offer returns or exchanges under the conditions outlined in our Refund Policy.
9. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
We reserve the right to refuse or cancel any order that appears to be fraudulent or placed by unauthorized parties.
10. Intellectual Property
All content on this website, including but not limited to text, images, designs, and logos, is the property of Marie Bernadette Woehrl or its licensors and is protected by intellectual property laws. You may not use any of this content for commercial purposes without our express written permission.
11. Limitation of Liability
In no case shall Marie Bernadette Woehrl, our directors, employees, or affiliates be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website or any products purchased through the website. This includes, but is not limited to, any loss of profits, revenue, data, or other intangible losses.
12. Indemnification
You agree to indemnify, defend, and hold harmless Marie Bernadette Woehrl and our partners, employees, and affiliates from any claim or demand made by any third party due to your breach of these Terms of Service or your violation of any law or the rights of a third party.
13. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these Terms regularly to stay informed. Your continued use of the website after any changes constitute your acceptance of the new Terms.
Contact Information
If you have any questions regarding our Terms of Service, please contact us at info@mariebernadettewoehrl.com.